After the survey is done, Can we change the quantity of what we ship?
Clients change their minds after the survey and sometimes ship significantly more or less than what they indicated on the first survey. You must understand that the quote / Contract is based on what the moving company saw during the survey. If the actual volume is different, the rate will be adjusted accordingly. It is VERY important to know, ahead of time, how these changes will affect the rate. Ask the mover to indicate what the rate for additional volume would be on his contract.
How much should I tip the movers?
This will depend on the size of the shipment and is someone a personal preference. We see that on average, the crew will get 3-6% of the move cost excluding the insurance cost at the Origin and 3-6%% at the destination.
I heard horror stories about surprise cost at the destination. What are these?
Some companies try to attract clients with very low rates. They will always leave a part of their contract ambiguous. For example: “Port fees or THC (Terminal Handling Charges) are excluded”. The problem starts when there is no figure associated with these Port Fees or “THC”. Make sure when you sign a contract, you understand EVERYTHING about it. Do not leave room for surprises.
Other than that, you should understand, things can go wrong.
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